Check-In 3:00 PM – 10:00 PM Check-out 11:00 AM Luggage storage 14:00 – 22:00 Cancellation/prepayment 48 HOUR CANCELLATION POLICY You must cancel at least 48 hours prior to check-in ( 3:00 pm ) Groups must cancel 7 days prior to check-in (3:00pm) Additional Policies Minimum 2 night stay on Labor Day and Auburn Game Day Weekends Pets Pets are not allowed. Additional info Please note that the restaurant is closed each Sunday. The restaurant will also be closed during Christmas (25-26 December). Please note that parking spaces cannot be reserved or guaranteed. For a group booking more than 5 rooms up to 4 weeks prior to arrival cancellation is 100% free of charge, within 2 until 4 weeks 50% free of charge, and within 2 weeks the property will charge you in full. Please note that Ozo hotel always charges city tax prior to your arrival with the non-refundable rate or group booking. Please note that the credit card that is used for the booking needs to be present at check-in. When this credit card is not available please bring a photocopy of the credit card with authorization of the owner.